overview

Document Submission

Box is a secure online collaboration that allows you to upload documents directly and securely to CSC’s Customer Service department. This ensures that your information is safely transmitted to us. Simply create a login and begin uploading your documents.

You will receive an invitiation via email from your Customer Service Representative through Box. Use the link provided in the email sent to you and follow the setup instructions. Below is a downloadable PDF guide with step-by-step instructions on how to login and begin uploading.

Non-QM Mortgages
  • Please enter your loan number to access CSC’s servicing system.

  • NOTICE:

    You have clicked on a link which leaves Citadel Servicing website, and you will be redirected to the Acra Lending website which is the origination channel of
    Citadel Servicing Corporation.

  • NOTICE:

    You have clicked on a link which leaves Citadel Servicing website, and you will be redirected to the Acra Lending website which is the origination channel of
    Citadel Servicing Corporation.

  • NOTICE:

    You have clicked on a link which leaves Citadel Servicing website, and you will be redirected to the Acra Lending website which is the origination channel of
    Citadel Servicing Corporation.