Citadel Servicing Corporation (“CSC”), was formed with a focus on providing the industry’s leading tailor-made Non-QM mortgage products. We partner with industry leaders and mortgage professionals, focusing on delivering programs that center around borrower and industry needs.

Our Story

Helping mortgage professionals achieve their clients’ purchase and investment goals, CSC was formed to specialize in alternative income products, such as bank statements, asset depletion and verification of employment programs. Our programs have been developed over years to include fixed and adjustable rate mortgages (ARMs) for residential properties on both an owner-occupied and non-owned occupied basis.

Licensed by the National Mortgage Licensing System (NMLS) and operating in 38 states and DC nationwide, we offer our programs and services through three distinct verticals: Wholesale Lending, Retail Lending and Correspondent Lending. Throughout the mortgage industry, CSC is widely known for responsible lending practices, product innovation and operational efficiency.

Sept 2000

Citadel Launches Online Payment Portal

July 2018

Citadel drops rates across the board

Aug 2018

The non-QM proliferation: Other alternative products

Aug 2019

The non-QM proliferation: Other alternative products

Sept 2019

Citadel Launches Online Payment Portal

Oct 2019

Citadel Launches New Commercial Program

Dec 2019

The non-QM proliferation: Other alternative products

Feb 2020

HPS Investment Partners Acquires Citadel Servicing

Our Mission

The foundation of the company is built on “helping our customers” by providing Non-QM mortgage solutions for residential and commercial properties across America. Being able to provide industry leading programs to meet the needs of our customers is what we do best.

State Licensing Information

  • CA DRE ID #: 01799059
  • CA DBO ID#: 41DBO-74196
  • CA DBO CFL ID#: 60DBO94450
  • NMLS ID #: 144549


Alabama Consumer Credit License #22078


  • Licensed under Division of Business Oversight Under the California Residential
  • Mortgage Lending Act License# 41DBO-74196
  • Department of Real Estate (DRE) ID #: 01799059
  • Finance Lenders Law License (DBO) ID #: 60DBO94450


Colorado Mortgage Company Registration ML-144549


Connecticut Mortgage Lender License# ML-144549


D.C. Mortgage Lender License #MLB144549 and #MLO273860


Florida Mortgage Lender Servicer License #MLD523


Georgia Mortgage Lender License/Registration #23462



  • Illinois Residential Mortgage License #MB.6761204
  • Licensed by the Department of Financial and Professional Regulation, Mortgage Banking Division, James R. Thompson Center,IDFPR-Residential Mortgage Banking,100 W. Randolph, 9th Floor,
    Chicago, Illinois, 60601
    Tel: (844) 768-1713


Indiana Mortgage Lending License #30531


Maryland Mortgage Lender License #18483


Michigan 1st Mortgage Broker/Lender/Servicer License #FL00206854


Minnesota Residential Mortgage Originator License #MN-MO-144549


Montana Mortgage Lender License #144549


Nebraska Mortgage Broker License #L-160722


New Jersey

  • New Jersey Residential Mortgage Lender License #L-160722
  • Licensed by the N.J. Department of Banking and Insurance

North Carolina

North Carolina Mortgage Lender License #L-160722


Oklahoma Mortgage Lender License #MLO10720


Oregon Mortgage Lending License #ML-5599


Pennsylvania Mortgage Lending License #51804

South Carolina

South Carolina Mortgage Lender/Servicer License #MLS-144549


Tennessee Mortgage License #125315


  • SML Mortgage Company License and SML Residential Mortgage Loan Servicer Registration
  • Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin Texas 78705. Complaint forms and instructions may be obtained from the department’s website at A toll-free consumer hotline is available at 1-877-276-5550.
  • The department maintains a recovery fund to make payments of a certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originator. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund. Please consult the department’s website at


Utah Mortgage Entity License #6573920


Virginia Lender License #MC-5845


Washington Consumer Loan Company License #CL-144549


Wisconsin Mortgage Banker License #144549BA

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